Charity volunteer management

Our experienced team of solicitors can offer support and advice on all aspects of volunteer management and the legal relationship between organisations and volunteers.

Many organisations rely on the help of volunteers and while it may seem that there is no legal relationship, it is often not that simple. At Anthony Collins Solicitors, we work with organisations to advise them on all aspects of organisational management of volunteers. While volunteers will not have a contract of employment, it is important that volunteer arrangements are in place to ensure that the relationship and expectations are defined and recorded and a clear instruction is drawn between volunteer and employees.

There are certain circumstances where the line between being a volunteer and an employee can be easily crossed, such as:

• Volunteers are often reimbursed for expenses and are provided with training to enable them to fulfil their volunteering duties. However, if payments to volunteers become regular or if non-essential training is provided, such payments and training can be interpreted as income and can potentially create a contract.
• If the demands on the volunteer are inflexible and there becomes an obligation on them to perform duties, this can indicate an employee relationship.

It is when these lines are crossed that organisations can be vulnerable to claims from volunteers. It is imperative that organisations safeguard themselves in relation to volunteer management.

How we can help you with the laws surrounding managing volunteers

At Anthony Collins Solicitors, we have extensive experience of working within the voluntary sector. We use this sector knowledge and our experience to work in partnership with our clients to ensure they are aware of their legal expectations toward volunteers and can advise on all aspects of volunteers management, including:

• Drafting and implementing volunteer arrangements to clearly outline the relationship between the organisation and the volunteer.
• Volunteer health and safety requirements – ensuring risk assessments are undertaken and that volunteers are aware of the organisation’s health and safety policies and procedures.
• Procedures for ensuring appropriate DBS checks are undertaken for volunteers working with vulnerable adults or children.
• Drafting and implementing volunteer policies and procedures.
• Drafting and implementing policies and procedures dealing with volunteers liabilities for their actions and how volunteer grievances are dealt with.

Our experienced organisational management of volunteers team is well placed to advise on volunteer issues, as many have personal experience of volunteering and are trustees of organisations that regularly work with volunteers.

Our solicitors are passionate about delivering expert support to your organisation to achieve a successful resolution to your people issues. Our advice is practical, clear and we work with you to guide you through every step of the process. If you would like further information about resolving employee relations problems and defending employment claims or how our employment law team can help you, please get in touch.

We have been recognised for the work we do

Chambers and Partners Ranking 2018

Chambers and Partners UK 2017 – Ranked Practice Areas

The Legal 500 Top Tier Firm 2021

Winner: Employment Law Firm of the Year

See our awards

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